Support

Email [email protected] — we usually reply within a day. You can also message @Prediction_Eng on X.

How do I cancel my subscription?

Go to Manage Plan (in the app: Account → Manage plan). Subscribed on the website: choose Manage Billing. Subscribed in the iPhone app: it is billed by Apple, so cancel it in Settings → your name → Subscriptions (the Manage App Store Subscription button opens it). Cancelling stops the next renewal; you keep access until the end of the period you paid for.

How do I delete my account?

Manage Plan → Delete Account (in the app: Account → Delete account). It removes your account and data and cancels a website subscription. A subscription bought in the iPhone app is billed by Apple and is not cancelled by deleting your account: cancel it in Settings first. Details in the privacy policy.

How do I turn alerts on or off?

In the iPhone app, open the Alerts tab and choose sports and alert types, or turn notifications off in Settings → Notifications → Prediction Engine.

I subscribed on the website. Do I have access in the app?

Yes. Sign in to the app the same way (email, Google or Apple) and your plan is there. It works the other way too: a plan bought in the app works on the website.

Something looks wrong with a pick or a result.

Email us with the game and the date. Every play is graded from official results; if a grade is wrong we fix the grader and re-grade the record from the archives.

Is this a sportsbook?

No. Prediction Engine publishes statistical predictions and grades them in public. It does not take bets. 21+. If gambling is a problem, call 1-800-GAMBLER.